No. You will need to register with each store in PTplace individually.

To change your PTplace Account Administrator, either go to the Dodge / Reliance homepage, click on 'Contact Us' and send an e-mail regarding your request; or, contact Colinx at 864.414.4852

An Account Administrator is a person at each location who has the rights to decide who can enter orders for his location, and who can view orders only. The administrator also verifies the information that we have in our records to ensure accuracy. An Account Administrator role allows you to customize the site to reflect your company structure. If you only want one person to enter orders, you can do that - if you want everyone in your organization to have that ability, you can do that too. It allows you to use our site without changing your corporate structure.

Adobe Reader is software that allows you to view information that is presented in a Portable Document File, often referred to as a PDF. The software is free and can be downloaded over the Internet. Many sources of information on this site link to PDF's such as the advertisements on the Home Page and engineering information on some Product Detail Pages. See the FAQ "How do I get Adobe Reader?" for obtaining this software free.

The software is free and can be downloaded over the Internet. To install a free version of Adobe Reader, just click on the Adobe button at the bottom of the Mall page (Initial Login Page) and follow the directions.

The Alternate Part Search takes competitive part numbers and customer specific part numbers and displays the corresponding Dodge / Reliance part. This search is a part number to part number search and currently does not allow searching by part description. The part number must be exact so be sure to include relevant spaces, dashes and slashes. The search does not yet recognize abbreviated part numbers or wildcards.

On the left navigation bar, type in the part number you wish to inquire on and click on 'Go'. On the right of the screen, just below the product information, click on 'Repair Parts'.

The recommended browser to use with for PTplace is Microsoft Internet Explorer version 6.0.

Just click on the Internet Explorer button at the bottom of the initial Log-In page and follow the directions.

To search the database, you can use the search functions on the left hand navigation bar or drill down through the Dodge or Reliance catalogs.

PTplace was designed to accommodate users with 56K connections. However, for best performance we recommend faster connections such as ISDN, Cable Modem, DSL or T1.

If you are a DODGE or RELIANCE distributor and your company does not appear in Distributor Search, click on 'Contact Us' located on the top navigation bar and send an e-mail to us requesting that your company be added.

The Dodge / Reliance store on PTplace provides a Distributor Search tool on its storefront.
- Locate the 'Find Distributor' tool located on the left of the screen
- Type in your zip code and click on 'GO'
- The tool will return a list of authorized distributors in your area, sorted by distance from your zip code.

The information needs to be updated in our database. Please use the Contact Us button and click on "My problem is…" to give us the correct information.

Login to PTplace. Click on 'Profile & Defaults' located on the top navigation bar. Click on the 'Defaults' tab and go the 'Email Confirmation Defaults' section. Here you will be able to select or deselect the e-mail confirmations as you desire.

The On-Line Catalogs have a great deal of engineering details attached to the part numbers. This information is shown in easy to print or download PDF format. If you are unable to locate specific engineering data on-line, send us an email using the CONTACT US link and we'll try to locate the engineering data you need.

You can check on your order status and shipping information at PTplace.com. If you need expedited delivery, you can make this request via email to your Inside Sales Representative using the link on your Home Page.

Go to the Dodge / Reliance store. Enter a part number in the Product Number Inquiry field located on the left navigation bar, and click on GO. Below the part description, weight, list price will be several links to product information.

A complete listing of instruction manuals is available in the Literature sections on the www.dodge-pt.com and www.reliance.com websites.

All international shipments must be made with your Inside Sales Representative unless you have notified us to add the 'Intermediate Consignee' option to your PTplace profile. You can contact Inside Sales via email from the link on your Dodge / Reliance PTplace storefront page.

To enhance security, a PTplace.com session requires some type of keyboard activity every 8 hours. If there is no activity, the session stops and any attempt to resume activity results in the "Invalid Session" statement. Type www.ptplace.com into your browser and login to begin a new session.

You will find a wealth of information about Dodge and Reliance products in our online catalogs in easy to print and download Adobe PDF format. If you don't find what you need, you can also visit the Literature pages on www.dodge-pt.com or www.reliance.com. If our online sources don't have what you need , please send us an email using the CONTACT US link. We will be happy to send you the information requested via traditional mail.

Authorized Customers can order hard copies of Dodge and Reliance literature themselves at www.powerplusperformance.com. First time users should use the "New Users Register Here" link to request access.

Send an e-mail to ptplace@colinx.com explaining the problem and you will be contacted shortly.

PTplace.com is used by two groups of users. The group to which you belong determines how you can get a user name and password.

One group of users are visitors and are the most likely group to which you belong. Visitors can quickly and easily create a user name and password. Just click on the "Login" button in the top navigation bar above. Once at the login screen click on the button "Create A New Account" and follow the directions.

The other group consists of customers that already have an account and customer number with Dodge / Reliance. We refer to this group as members. PTplace.com allows members to conduct business with Dodge / Reliance via the Internet. A great deal of security is associated with this. Each account must have an account administrator and backup account administrator. These administrators determine who can do what at PTplace.com on behalf of their location.

If your location has an account administrator set up, you can get a user name and password from them. If you are not sure if your location is set up with an account administrator, please contact us to send a message and we'll tell you if an account administrator exists at your location.

If your location does not have an account administrator, we will initiate the process on receipt of an email from you. The process includes you providing us information from a form, getting verification of the information, and e-mailing out a user name and password. In some cases, the administrator set up requires approval from Dodge / Reliance Sales Management. We'll let you know your status if you send us an email.

Modified products are not generally available for on-line ordering at PTplace.com unless they are configured either on PTplace by a user or by a Dodge / Reliance Inside Sales employee. The ability to configure and order a specially modified motor on-line is available by clicking on the Configurator link located at the bottom of the Dodge / Reliance PTplace homepage or on either the DODGE or Reliance On-Line Catalog pages.

Information on modified products can be found at Reliance.com, including our Hot Mods motor program that offers motors with commonly requested modifications as a model numbered product that is orderable on PTplace. A Dodge / Reliance Inside Sales Employee can assist you in determining whether your desired motor modifications are available as a Hot Mod product.

Contact your Dodge / Reliance Inside Sales Representative for verification of your OEM number.

Yes! You can check order status on all orders entered by phone, fax, EDI, System to System and PTplace.

Order Status - What do the Order Status codes mean?

No, visitors cannot order products on the Dodge / Reliance Store. However, visitors are encouraged to find the products needed and order them from a distributor. Visitors may find a distributor by using the "Find Distributor" field on the left navigation bar.

Requested Ship Date means that Dodge / Reliance will ship the item on your order the same date you request if the item is in stock. If you want to receive your item as soon as possible, based on your Order Priority selection, leave the Requested Ship Date blank and we will default the date to today's date.

To have changes made to your order entered through PTplace, contact your Dodge / Reliance Inside Sales Representative.

You can check on your order status and shipping information at PTplace.com. If you need expedited delivery, you can make this request via email to your Inside Sales Representative using the link on your Home Page.

When you hit the SUBMIT ORDER button, you will receive confirmation, on the screen, that the order has been placed. To check the status go to the ORDER STATUS button at the top of your screen. You will also receive an email confirmation that the order was sent to Dodge / Reliance. A second email will confirm that Dodge / Reliance received your order.

You entered items from more than one major product type. Individual sales orders are created for Mechanical, Motors and Drives products.

Your order is "persistent" when you choose to add items to an order while viewing inventory/pricing. The items are on the order when you click the Order Entry button. If you start an order, but do not submit it or clear it, it stays "open" on your page and you will add to it on a subsequent visit. (Especially handy if you have your session terminated and come back to the order later.)

In the Order Entry 'Review' tab, click in the date field and change it to a preferred date.

Click on 'Order Status' located on the top navigation bar.

E-mail confirmations are sent initially by CoLinx confirming orders, as well as a 2nd confirmation sent by Dodge / Reliance when the order enters our business system. Customers can also see orders by checking Order Status on the site shortly after placing PO's.

The current online catalog includes over 99,000 part numbers from the Dodge / Reliance database. There are some products that don't appear in our store for a variety of reasons.

For help in finding and ordering a missing part, contact the PTplace helpdesk or your Dodge / Reliance Inside Sales Representative.

Yes. Lower case passwords are usually provided initially.

Click on the 'Password Problem' link located on the home page.

For safety and security reasons, passwords expire after 120 days of non-use. If your password expires, click on the 'Password Problem' link located on the Rockwell home page.

No. Since PTplace is a secure site, we recommend that each PTplace user have their own individual login. The PTplace Account Administrator at your location can provide you with a login for the web site.

It is a file format created by Adobe that lets you view and print a file exactly as the author designed it, without needing to have the same application used to create the file. However, you do need the software application Adobe Reader to view the file. See the FAQ "How do I get Adobe Reader?" to learn how to obtain this software free of charge.

PTplace always provides the best price available to the customer. If there is a special quote linked to the part number, PTplace will always show the quoted pricing. If the customer is a 5 Star distributor, PTplace will always show the '5 Star' pricing if it is a better price than standard pricing. If the customer wants to order the part and get the special quoted pricing, they will have to enter the quote no. in the quote no. field in Order Entry, and they will be invoiced at that price.

Contact your Dodge / Reliance Inside Sales Representative for verification.

You can view your Repeat Orders by clicking on the Repeat Order button located within the top navigation bar. Click on the Repeat Order you wish to edit. Now you can add items to the list, change the quantity of an item, remove an item from an order, and delete an item from the list.

Frequently repeated orders If you, or your customer, consistently use a specific group of items, you may create a list for each group and then use it for an order you are creating. Use any alpha/numeric naming method you wish. (See Help...Tutorial...How to create a Repeat Order, to set up a list.)

Save an order you are working on Maybe you have entered several line items and then completion is delayed with an interruption.

Save the order to a list, then recall it later to complete it You work with a limited number of items from our catalog. Add them all to a list and you can recall it as your personal catalog. Click on any of the part numbers for stock inquiry or select individual items to include on an order.

Equipment Return Authorizations are available through your Authorized Distributor or through your Inside Sales Representative. You can contact your Inside Sales Rep from PTplace using the link on your Home Page. On-line return authorization and tracking are planned as future enhancements to PTplace.com.

You must have your PTplace Account Administrator log into the PTplace Administration site, click on ' Add or Modify Drop Ship Address' link located on the left navigation bar.

All international shipments must be made with your Inside Sales Representative unless you have notified us to add 'Intermediate Consignee' functionality to your profile.. You can contact Inside Sales via email from the link on your PTplace home page.

You don't need to sign up just to check the site. In order to buy online, research the status of an order, you will need to register. To Sign up, click on the 'Contact Us' link located on the top navigation bar and send us a request via e-mail.

56K internet connection is the minimum. However, we strongly recommend you use a ISDN, Cable Modem, DSL or T1 connection if possible.

You can call the Winner's Circle Helpdesk at 1-877-583-6060 or send an e-mail to lcampbell@maspremium.com.